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Technical Support    The Reseller must provide its Reseller Customers with any needed support. The Reseller may not direct its Reseller Customers to contact Hosting.Lorma.NET directly. The Reseller may not provide its Reseller Customers with applicable Hosting.Lorma.NET account details to permit them to contact Hosting.Lorma.NET directly. Hosting.Lorma.NET may bill the Reseller at Hosting.Lorma.NET's current standard rates for support provided to a Reseller's Reseller Customers if the Reseller has violated this provision.

Sales and Other Support    The Reseller must provide its Reseller Customers with any needed billing, sales and general information support they may need. The Reseller may not direct its Reseller Customers to contact Hosting.Lorma.NET for any purpose.

Product Labeling    The Reseller must provide the products and services with its own name (except for third party products that are passed through). The Reseller may not "co-brand" the products or services or communicate in any way to its Reseller Customers or any other person that the products or services are being provided by Hosting.Lorma.NET.

Business Conduct    The Reseller must conduct its business with high levels of integrity and fair dealing. The Reseller should maintain a reputation for fair dealing and customer service at the highest levels.

Terms of Service The Reseller must abide by the provisions of Hosting.Lorma.NET's Terms of Service, as they may be modified from time to time. The Reseller should impose conditions of service on its Reseller Customers that are at least as stringent as those imposed by Hosting.Lorma.NET . Without limiting the foregoing, the Reseller must cause it's Customer to comply with Hosting.Lorma.NET's Acceptable Use Policy, as the same may be modified from time to time. If any Reseller Customer violates the Hosting.Lorma.NET Acceptable Use Policy, Hosting.Lorma.NET may terminate or suspend the Hosting Services for such Reseller or Reseller Customer. Reseller will be wholly responsible for any communications that may be necessary or appropriate with respect to such Reseller Customer.